Speed-E'z: June 2025 Client of the Month
Speed-E'z: Connecting with Care and Compliance
Some companies scale fast. Others scale strong. Speed-E'z, VanRein Compliance’s June 2025 Client of the Month, is proudly—and powerfully—both.
Founded over 31 years ago, Speed-E'z is a family-owned, woman-led, Texas-based contact center that’s been helping clients stay connected with care and precision. What started as a small answering service has blossomed into a trusted voice in the industry, especially in the medical field serving a wide range of clients with customized, secure communication support.
“We’ve been keeping our clients connected for almost thirty-one years!” Lauren Garza, SPEED-E'z President, shared in our interview. “What sets us apart is that we’re homegrown—built organically, not through acquisition or merger.”
With roots that run deep and values grounded in service, Speed-E'z has earned client loyalty not just through reliability, but through their unwavering commitment to security and compliance.
Back row from left to right – Raul Garza III, Carolyne Fowler, Carrie Palacios, Dionne Rodriguez
From HIPAA to SOC 2: Compliance as Culture
Long before it became a requirement in contracts or a checkbox on a client questionnaire, compliance was already baked into Speed-E'z operations. As a company that regularly handles Protected Health Information (PHI) and Personally Identifiable Information (PII), protecting that data isn’t just a technical issue—it’s a moral one.
“Having our customers’ trust that we are handling their data properly is integral to being successful… and getting referrals,” Lauren said. “We take it seriously every single day.”
Their journey toward compliance maturity this year began with HIPAA Compliance requirements, where they laid the foundation for a culture of privacy, confidentiality, and security. Through regular training, robust safeguards, and a mindset of vigilance, Speed-E'z was able to confidently demonstrate its compliance with HIPAA standards earning the trust of both clients and partners.
But they didn’t stop there.
Also this year, Speed-E'z leveled up even further, achieving SOC 2 Type II Compliance requirements—a massive milestone that now positions them to pursue larger contracts and clients with higher security demands.
“We’ll soon be able to bid for the contracts that have set this bar,” Lauren shared. “We’re operating at—and above—it!”
Real-World Challenges, Real-World Resilience
Compliance isn’t easy. From evolving threat landscapes to human error, the challenges are real and often relentless.
“People will people,” Lauren pointed out. “And hackers are getting better and better at appearing legitimate!”
Rather than react to issues as they arise, SPEED-E’z proactively embeds security into their culture with robust training, tested recovery plans, and thorough risk assessments.
Their team understands that no system is perfect but preparation makes all the difference.
“Doing it before it’s demanded of you (by a client or insurance company) makes a world of difference,” Lauren emphasized with VRC.
“You’ll save yourself so much stress and anxiety. I may be speaking from experience LOL 😊.”
A Partnership Rooted in Trust
When it came to navigating both HIPAA and SOC 2 compliance, Speed-E'z knew they didn’t have to do it alone. By partnering with VanRein Compliance for audit readiness and engaging Maxwell Locke & Ritter for the external auditor examination, they had expert guides who not only knew the path but walked it alongside them every step of the way.
Lauren expressed her appreciation of VRC's commitment to uncompromised customer service…
“Dawn walked right beside us through this new and daunting experience,” she shared.
“She answered our questions, provided policy templates, approved revisions, met with us weekly, and held our hands through the entire observation period.”
That’s the kind of partnership we strive to provide—more than just consulting, it’s collaboration that empowers.
Lauren adds, “VanRein’s HIPAA Compliance process is streamlined and sets you up to be successful even beyond a HIPAA Audit.”
From providing tools and frameworks to offering weekly strategy calls and expert support, our mission is to simplify the complex and make compliance achievable even for teams balancing day-to-day operations.
Compliance Advice from the Front Lines
We asked the team at Speed-E'z what advice they’d offer to others working to build a culture of compliance. Their response was refreshingly human:
“Start with what you understand and have control of. If you're an operations person, start with your policies. If you're in IT, focus on your systems.”
“And don’t do it alone. Put the right people on your team to get the job done. How does one eat an elephant? One bite at a time and hopefully with some help!”
Their advice blends wisdom and humility, emphasizing steady, collaborative progress—raising the standard, not just meeting it.
A Partnership That Matters
At VanRein Compliance, we’re more than proud—we’re inspired. Speed-E'z is proof that culture-driven compliance is not only possible but powerful. They remind us that when businesses commit to doing the right thing, proactively and authentically, they create value far beyond audits and checklists.
Working with Speed-E'z has been a collaborative joy. Their energy, transparency, and dedication made them not just great clients but great partners.
And this is why we do what we do. Our services—whether it’s HIPAA compliance, SOC 2 readiness, risk assessments, or policy development—are designed to equip organizations like Speed-E'z with the tools, knowledge, and confidence to lead in their industries.
Because when compliance is done right, it stops being a burden and starts becoming a strategic advantage.
Congratulations to Speed-E'z for being VanRein Compliance’s June 2025 Client of the Month. We can’t wait to see what you conquer next!