Essential Workplace Training
How everyday interactions, communication, and boundaries shape a respectful workplace, including how to handle inappropriate caller behavior.
What you'll learn
Professional communication and boundaries
Recognizing harassment and inappropriate conduct
Handling inappropriate caller behavior
Boundary-setting and de-escalation
Respect between coworkers and supervisors
Supporting coworkers and speaking up
Reporting concerns and documentation
Workplace excellence and accountability
Course details
- Length
- Self-paced
- Format
- Online, complete anytime, anywhere
- Pass mark
- Score 80% or higher
- Price
- $35 per person
Enroll
Customer-facing teams, supervisors, and anyone who works with coworkers or clients
For individuals
Take Essential Workplace Training on your own. The course runs online, the exam asks for 80% or higher, and a certificate is available as soon as you pass.
Enroll now
For teams
Group accounts cover licensing, assignments, reminders, and completion reports. Tell us how many people need Essential Workplace Training and we'll set the account up.
Enroll nowRelated courses
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Ready to get your team trained?
Browse the catalog and enroll, or reach out to set up a group account.