42 CFR Part 2
This 10-minute training explains 42 CFR Part 2 in plain, practical language and shows answering service staff how to apply it on every call.
What you'll learn
How Part 2 compares with HIPAA, including the 2024 final rule updates
How to recognize protected information and verify callers
How to handle requests from family members, providers, and law enforcement
How to take, record, and send patient messages securely
What to do in an emergency and how to report privacy incidents
Course details
- Length
- About 10 minutes
- Format
- Online, complete anytime, anywhere
- Pass mark
- Score 80% or higher
- Price
- $25 per person, per year
Enroll
Operators, dispatchers, supervisors, and administrative staff who handle calls or messages for substance use disorder treatment programs
For individuals
Take 42 CFR Part 2 on your own. The course runs online, the exam asks for 80% or higher, and a certificate is available as soon as you pass.
Enroll now
For teams
Group accounts cover licensing, assignments, reminders, and completion reports. Tell us how many people need 42 CFR Part 2 and we'll set the account up.
Enroll nowRelated courses
HIPAAAn online overview of the HIPAA regulations and guidelines, built so a team can finish it in about 30 minutes.View CourseHIPAA for OperatorsHIPAA for the people taking calls and sending messages, including how PHI moves over the phone and through digital communications.View CourseHIPAA for SaaS & Health Tech VendorsHIPAA for the product, support, and engineering teams whose software touches protected health information.View CourseHIPAA for Compliance OfficersThe course for the person accountable for the program, from the officer role through incidents and AI.View Course
Ready to get your team trained?
Browse the catalog and enroll, or reach out to set up a group account.